Difficult Conversations

Thursday, May 12, 2016
Ayers Institute Webinars


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Ever wondered where conflict comes from? What causes conflict in the first place, and how do we handle it once it's there? You don't want to miss the Ayers Institute's next webinar focusing on Difficult Conversations on May 12 at 10:00 am. We will consider the sources of conflict and ways to decide if conflict is productive or not.  We will also discuss Susan Scott's framework for handling the difficult conversation.  You won't want to miss this positive approach to what many consider to be the most negative element in social interaction--conflict.